We had the first bump in our honeymoon plans today. We had scheduled a sunset cruise on the hotel's catamaran (sp?), however it did not sail because lack of booking. Technically it isn't the hotel's catamaran, but a nearby "company", so the hotel really doesn't have any control over the cruise.
Needless to say we were very distraught over this news. We went to the front desk since it was included in the price of the hotel's honeymoon package. We spoke with the guest relations manager, Roy Honjo, and he went out of his way to make it up to us. He comped a romantic dinner at the hotel's expensive restaurant. The restaurant's manager personally came up to us and poured us really nice glasses of champagne. This was our second time to the restaurant, significantly better than the first time. When we got back to our room we were surprised with a bottle of champagne cooling in a bucket of ice and rose petals in the shape of a heart on our bed. It was really touching. We did end up having our last romantic night on the Big Island.
Brian
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